News archive by Category

Showing items from the insurance category - remove this filter?

A total of 1,431 items have been found which will be spread across 24 pages. You are currently on page 1
Southern Response Announces New Chief Executive

Southern Response Announces New Chief Executive

Monday, 11 September 2017 12:28 a.m. by SouthernResponse

Southern Response, the government-owned company settling Canterbury earthquake insurance claims, has confirmed today that it has appointed Anthony Honeybone as Chief Executive for the final stages of its claim settlement programme.

Press release 4 September 2017

Press release 4 September 2017

Tuesday, 5 September 2017 3:13 p.m. by ChristchurchFiasco

  WeCan (Canterbury based human rights’ watchdog) challenges Government lack of transparency,  preventing citizens’ human rights’ abuse claims being heard, and calls for an immediate overhauling of New Zealand’s only ‘business and human rights’ redress mechanism, the OECD Guidelines for …

Vero Insurance – seven years after the event

Vero Insurance – seven years after the event

Friday, 1 September 2017 7:47 a.m. by ChristchurchFiasco

Almost seven years after the Christchurch earthquakes thousands of policyholders are still trying to settle their claims with insurers ( See http://www.stuff.co.nz/business/89149897/Too-stressed-to-settle-3000-insurance-claims-still-waiting-after-Canterbury-quakes). Jerry Larason and his wife Rebecca are two such individuals. They have an unresolved claim with Vero Insurance …

Good video – seven years on – outrageous

Good video – seven years on – outrageous

Monday, 28 August 2017 11:30 p.m. by ChristchurchFiasco

  https://vimeo.com/230934913?ref=fb-share&1 Christchurch's Earthquake Nightmare continues… (KSL Audit Limited) Filed under: insurance

Proposed Class Action Court of Appeal Hearing

Proposed Class Action Court of Appeal Hearing

Thursday, 6 July 2017 3:13 a.m. by SouthernResponse Popular

Please see below media statement provided today

New Chief Executive to be appointed

New Chief Executive to be appointed

Tuesday, 27 June 2017 3:59 a.m. by SouthernResponse Popular

We can confirm today that Chief Executive Peter Jensen will be stepping down in late September to take up the position of Chief Executive of Addington Raceway. Recruitment for his replacement will start immediately.

EQC House AND Land Damage Claims….

EQC House AND Land Damage Claims….

Tuesday, 20 June 2017 8:53 a.m. by ChristchurchFiasco Popular

Hi All, I have been watching events from the distance and saw a request from Philippa Coory for stories relating to EQC House and Land Damage Claims. She is creating an eBook of individual stories relating to people’s experiences with …

High Court judge excuses himself from earthquake insurance decision

High Court judge excuses himself from earthquake insurance decision

Tuesday, 11 April 2017 9:05 p.m. by MediaThePress Popular

A High Court judge has excused himself from a Christchurch earthquake insurance case because of similarities to his own claim.

Tower Insurance must pay for only 80% of Christchurch heritage home rebuild, court rules

Tower Insurance must pay for only 80% of Christchurch heritage home rebuild, court rules

Wednesday, 29 March 2017 7:19 p.m. by MediaThePress Popular

A man who under-insured his multi-million dollar Christchurch heritage home has lost a High Court battle with his insurer.

Western Pacific Insurance policy holders get pay out

Western Pacific Insurance policy holders get pay out

Tuesday, 21 February 2017 8:27 p.m. by PRNews Popular

Western Pacific Insurance policy holders get pay out

22 February 2017: Christchurch Earthquake Protest No. 2

22 February 2017: Christchurch Earthquake Protest No. 2

Tuesday, 21 February 2017 8:21 p.m. by EmpoweredChCh Popular

Customer newsletter February 2017

Customer newsletter February 2017

Monday, 20 February 2017 11:54 p.m. by SouthernResponse Popular

Click to read our latest customer newsletter.

  Insurers settle $2.7 billion Canterbury claims in 2016

Insurers settle $2.7 billion Canterbury claims in 2016

Wednesday, 8 February 2017 3:14 p.m. by InsuranceCouncilNZ Featured Popular

Insurers settle $2.7 billion Canterbury claims in 2016

Southern Response appeals class action decision

Southern Response appeals class action decision

Monday, 30 January 2017 1:51 a.m. by SouthernResponse Popular

Southern Response has today filed an appeal of the recent decision by the High Court to allow a proposed class action to proceed.

Customer newsletter January 2017

Customer newsletter January 2017

Friday, 27 January 2017 2:44 a.m. by SouthernResponse Popular

to view our latest customer e-newsletter.

Southern Response withholds Council refunds

Southern Response withholds Council refunds

Monday, 16 January 2017 10:53 a.m. by stalbanscommunity Popular

The Labour Candidate for Christchurch Central, Dr Duncan Webb has discovered that Southern Response owes homeowners thousands in wrongly withheld refunds. 

Consent refunds

Consent refunds

Friday, 13 January 2017 1:55 a.m. by SouthernResponse Popular

You may have heard some comments in the media recently about refunds due when a building consent lapses.

Class action announcement, December 2016

Class action announcement, December 2016

Friday, 16 December 2016 5:55 a.m. by SouthernResponse

You may see some media coverage over the next few days regarding the class action and the High Court decision released today. 

Class action announcement

Class action announcement

Friday, 16 December 2016 5:55 a.m. by SouthernResponse Popular

You may see some media coverage over the next few days regarding the class action and the High Court decision released today.  Please see our statement below.

Holiday hours December 2016

Holiday hours December 2016

Thursday, 15 December 2016 3:32 a.m. by SouthernResponse Popular

Below, you'll find the contact details for Southern Response over the upcoming holiday period.

December 2016 Customer Update

December 2016 Customer Update

Thursday, 15 December 2016 3:27 a.m. by SouthernResponse Popular

Please to view our latest e-newsletter.

IAG welcomes streamlined earthquake claims

IAG welcomes streamlined earthquake claims

Tuesday, 13 December 2016 5:02 p.m. by IAGinsurance Popular

Availability of new insurance for house purchases post 14 November earthquake

Availability of new insurance for house purchases post 14 November earthquake

Wednesday, 16 November 2016 4:02 p.m. by InsuranceCouncilNZ Featured Popular

The Insurance Council of New Zealand advised today that insures are working hard to minimise any disruption to the availability of insurance for people putting offers in on houses.

November e-newsletter

November e-newsletter

Wednesday, 16 November 2016 1:04 a.m. by SouthernResponse Popular

Please to read our latest customer e-newsletter.

Insurers settle $19 billion Canterbury claims

Insurers settle $19 billion Canterbury claims

Wednesday, 2 November 2016 3:50 p.m. by InsuranceCouncilNZ Featured Popular

The Insurance Council of New Zealand announced today that private insurers have paid out nearly $19 billion to settle commercial and residential claims since the Canterbury earthquakes in 2010 and 2011, of which nearly $9 billion was for domestic claims.

Southern Response Announces Construction Deadline

Southern Response Announces Construction Deadline

Friday, 14 October 2016 4:59 p.m. by SouthernResponse Popular

Southern Response Announces Construction Deadline for Final Stages

New video - Lyttelton

New video - Lyttelton

Friday, 7 October 2016 12:22 a.m. by SouthernResponse Popular

This video documents the settlement process so far for some of our Lyttelton-based customers, as the community recovers from the earthquakes.

Announcement - Construction Programme

Announcement - Construction Programme

Thursday, 6 October 2016 10:06 p.m. by SouthernResponse Popular

Today we are announcing that we are setting a deadline of 30 June 2017 to enter our building programme, with signed build contracts, if you would like our team to manage your repair or rebuild for you.

Garry Moore: The battle with EQC still rages

Garry Moore: The battle with EQC still rages

Thursday, 29 September 2016 3:53 p.m. by MediaHerald Popular

People in the North Island, quite sincerely, often ask me how we are getting on now that the earthquakes have stopped.

2016 Annual Public Meeting

2016 Annual Public Meeting

Monday, 26 September 2016 12:19 a.m. by SouthernResponse Popular

The Southern Response Annual Public Meeting is coming up next month. Please see below for the details:

Collusion between Christchurch City Council, the EQC and insurers?

Collusion between Christchurch City Council, the EQC and insurers?

Thursday, 22 September 2016 5:21 p.m. by EmpoweredChCh Popular

Empowered Christchurch recently wrote to the Office of the Ombudsman, calling for an investigation into the practices of the Christchurch City Council since the earthquakes. An excerpt from the letter is included below.

Christchurch City council talking to town hall insurers - again

Christchurch City council talking to town hall insurers - again

Monday, 19 September 2016 12:02 p.m. by MediaHerald Popular

The city council is busy negotiating with an insurer again - this time over the town hall.A $20 million renovation project, including upgrade of bars and the James Hay Theatre, was underway when the earthquakes struck.

Silver Award for The Southern Response Archaelogical Risk Management project

Silver Award for The Southern Response Archaelogical Risk Management project

Friday, 9 September 2016 12:50 a.m. by SouthernResponse Popular

Christchurch innovation has come out on top as rebuild projects took home half the awards at a prestigious national engineering competition.

My series of blogs on the Insurance Aftershock in Christchurch have come to an end – for now.

My series of blogs on the Insurance Aftershock in Christchurch have come to an end – for now.

Thursday, 8 September 2016 7:31 a.m. by ChristchurchFiasco Popular

As I leave Christchurch I notice that everyday a steady stream of people are joining the face book page Christchurch Earthquake Dodgy Repairs. It saddens me to know that problems from undervalued settlements and ‘shoddy repairs’ are going to be a reality for many Christchurch families for the years to come.

September newsletter

September newsletter

Tuesday, 6 September 2016 4:09 a.m. by SouthernResponse Popular

To view our latest customer newsletter, please .

MEDIA STATEMENT: Substandard Steel Mesh - ICNZ reassures homeowners

MEDIA STATEMENT: Substandard Steel Mesh - ICNZ reassures homeowners

Thursday, 1 September 2016 6:20 p.m. by InsuranceCouncilNZ Featured Popular

The following can be attributed to Tim Grafton, Insurance Council Chief Executive:

Potential Class Action litigation against manufacturers of 500E Steel Mesh

Potential Class Action litigation against manufacturers of 500E Steel Mesh

Wednesday, 31 August 2016 5:37 p.m. by Swiggs Popular

Adina Thorn Lawyers, with the assistance of , is proposing to launch Class Action litigation against the manufacturers of 500E Steel Mesh on behalf of owners who register to participate.  Please find attached a Media Release for immediate release.  We expect there will be significant public interest in the Action as the owners of (since 2012) are invited to register. 

IAG’s Limitation Announcement “Unreasonable”

IAG’s Limitation Announcement “Unreasonable”

Wednesday, 31 August 2016 10:51 a.m. by Swiggs Popular

Rebuild Christchurch founder Deon Swiggs, is disappointed by IAG’s statement today that any court action related to commercial and body corporate Sept 4 2010 earthquake claims, must be filed in the next three days.

STAKEHOLDER UPDATE: IAG SETTLEMENT PROGRAMME 95% COMPLETE PROGRESS UPDATE

STAKEHOLDER UPDATE: IAG SETTLEMENT PROGRAMME 95% COMPLETE PROGRESS UPDATE

Tuesday, 30 August 2016 3:34 p.m. by IAGinsurance Featured Popular

We continue to focus on the settlement of outstanding earthquake claims. As at today:

Emails reveal ‘useless’ booklet could have meant higher settlements

Emails reveal ‘useless’ booklet could have meant higher settlements

Thursday, 25 August 2016 11:51 a.m. by MeganWoods Popular

Documents released to Labour under the OIA show the Government’s scrapped insurance advice booklet could have led to higher settlements for Southern Response customers, says Labour’s Canterbury spokesperson Megan Woods.

Cash Settlement Booklet

Cash Settlement Booklet

Monday, 22 August 2016 4:53 p.m. by Swiggs Featured Popular

The press today reported for Canterbury homeowners. This is totally unacceptable. As a trustee of the Canterbury Insurance Assistance Service we could see two years ago that cash settlement and more importantly what homeowners needed to know after they got the cash was going to be vitally important. 

Reassurance around the limitation period

Reassurance around the limitation period

Thursday, 18 August 2016 2:41 a.m. by SouthernResponse Popular

 

EQ Fix

EQ Fix

Tuesday, 16 August 2016 1:39 p.m. by MtPleasantCC Popular

A super quick update, and some useful links relating to last nights launch.

Canterbury IAG employee calls quake claimants stingy, insurer says comment was inappropriate

Canterbury IAG employee calls quake claimants 'stingy', insurer says comment was inappropriate

Tuesday, 16 August 2016 1:19 p.m. by MediaThePress Popular

An IAG staffer made inappropriate public comments and should have been more transparent when taking aim at a claimant, her employer says.

Insurers settle $18 billion Canterbury claims

Insurers settle $18 billion Canterbury claims

Wednesday, 10 August 2016 1:13 p.m. by InsuranceCouncilNZ Popular

The Insurance Council of New Zealand announced today that private insurers have paid out over $18 billion to settle commercial and residential claims since the Canterbury earthquakes in 2010 and 2011, of which over $8.6 billion was for domestic claims.

Christchurch City Council to negotiate improved insurance cover for pipes

Christchurch City Council to negotiate improved insurance cover for pipes

Wednesday, 6 July 2016 4:29 p.m. by MediaThePress Popular

Christchurch City Council is attempting to negotiate more insurance cover for its $6.3 billion worth of underground assets after just 1.6 per cent of those assets are insured.

June e-newsletter

June e-newsletter

Tuesday, 28 June 2016 3:57 a.m. by SouthernResponse Popular

Click to read our latest customer e-newsletter, published on 28 June 2016.

Residential Rebuild Slows As Insurers Continue To Delay

Residential Rebuild Slows As Insurers Continue To Delay

Tuesday, 24 May 2016 4:46 p.m. by Claimants4Claimants Featured Popular

Residential Rebuild Slows As Insurers Continue To Delay Settlements

Appeal to Attorney-General to extend limitation period

Appeal to Attorney-General to extend limitation period

Tuesday, 24 May 2016 4:43 p.m. by EmpoweredChCh Popular

Law academic and community groups appeal for Government action

The Story of a small street

The Story of a small street

Thursday, 12 May 2016 5:44 p.m. by Swiggs Recommended Popular

The Story of a small street
John Patterson

Southern Response appoints new Chief Executive

Southern Response appoints new Chief Executive

Tuesday, 3 May 2016 3:06 a.m. by SouthernResponse Popular

Southern Response, the government-owned company settling Canterbury earthquake insurance claims, has confirmed today that it has appointed Peter Jensen as Chief Executive for the final stages of its claim settlement programme.

EQC Action Group wins Landmark Settlement – News Release

EQC Action Group wins Landmark Settlement – News Release

Saturday, 30 April 2016 6:39 p.m. by ChristchurchFiasco Popular

A group of 98 Canterbury homeowners has won a landmark settlement with the Earthquake Commission (EQC) following a bid for a declaratory judgement in the High Court. A Joint Statement, released today by the EQC and the EQC Action Group …

Another side to the Government Hype…..

Another side to the Government Hype…..

Tuesday, 12 April 2016 12:34 p.m. by ChristchurchFiasco Popular

While we sit and listen to the official Government hype by Minister of Earthquake Recovery (Gerry Brownlee) and the Prime Minister (John Key), spouting about the wonderful job the Earthquake Minister has done in Christchurch. Those of us who live …

Quality assurance and support

Quality assurance and support

Friday, 8 April 2016 2:18 a.m. by SouthernResponse Popular

To read today's e-newsletter release regarding quality assurance in our build programme, please .

Never mind the EQC ‘scorecard’ – Time to demand an Audit.  Guest Post by Sleazkey

Never mind the EQC ‘scorecard’ – Time to demand an Audit. Guest Post by Sleazkey

Thursday, 7 April 2016 8:33 a.m. by ChristchurchFiasco Popular

We are now in the sixth year post-earthquakes.  We are told that EQC have reduced their staff significantly, which must mean that there is no longer the pressure of work that there was. (See http://www.stuff.co.nz/the-press/business/the-rebuild/67998762/Contractor-numbers-cut-as-EQC-home-repair-programme-downsizes).  However, some investigation reveals that …

Nine years is a hell of a long time to wait….. Guest post by Herman Meijburg

Nine years is a hell of a long time to wait….. Guest post by Herman Meijburg

Sunday, 3 April 2016 5:53 p.m. by ChristchurchFiasco Popular

In my last blog (See https://thechristchurchfiasco.wordpress.com/2016/01/24/recovery-fatigue-guest-blog-by-herman-meijburg/)  I wrote about the fact that after years of struggling with their insurers some Cantabrians give up and accept a settlement despite the fact that it leaves them ‘out of pocket’. Their reasons are perfectly …

Reassuring customers concerning the limitation period

Reassuring customers concerning the limitation period

Wednesday, 30 March 2016 2:25 a.m. by SouthernResponse Popular

Southern Response announced today that it will not rely on a limitation defence for claims arising out of the Canterbury earthquakes for any proceedings filed in Court before 4 September 2018 – that is, eight years after the first Canterbury earthquake.

THE MBIE GUIDELINES – THE INSURANCE INDUSTRY’S NEW CLOTHES – Guest post and perspective article by Kalev Crossland

THE MBIE GUIDELINES – THE INSURANCE INDUSTRY’S NEW CLOTHES – Guest post and perspective article by Kalev Crossland

Sunday, 27 March 2016 6:48 p.m. by ChristchurchFiasco Popular

In 2010, soon after the start of Canterbury’s earthquake sequence, the Department ofBuilding and Housing published guidance on the repair and reconstruction of earthquake-damaged houses. These guidelines, now under the Ministry of Business, Innovation and Enterprise (MBIE), were a poorly …

Treasury describes EQC claimants as “weary and distrustful”

Treasury describes EQC claimants as “weary and distrustful”

Thursday, 24 March 2016 11:08 a.m. by MeganWoods Popular

Release: New Zealand Labour Party

Getting the most out of your earthquake claim

Getting the most out of your earthquake claim

Tuesday, 15 March 2016 6:14 p.m. by WhatsMyOffer Popular

5 years on, you deserve to get the most out of your earthquake insurance claim, but what is the best way to achieve your financial goals? – We explore three options, in no particular order.