The Problems Cantabrians Are Facing with Insurance

Official complaint of breach of the Consumer Protection Act and the Fair Trading Act.

By Hugo Kristinsson

Claims Service Update

Progress update - AA Insurance

The Banners are Coming

Contractors chosen for AMI's 'new builds'

Insurance claims business Southern Response has selected dedicated "panels" of builders for repairs and rebuilds, guaranteeing those building firms a certain amount of earthquake recovery work.

How to Meet Me in Christchurch on Monday-Wednesday

I am going to be in Christchurch for the next few days providing free assistance to anyone that has questions about their claims or requires some help.  Likewise, I will be available for any blog reader who would like to meet in person and have a coffee.

The EQC Whinging Continues

I read this article today with a great deal of astonishment.  http://www.stuff.co.nz/the-press/news/8799208/Life-ain-t-fun-for-EQC-staff.  First, I do recognise that some people at EQC work tirelessly, competently, and selflessly.  However, many of the people whinging conflate activity with productivity.  EQC has the most notoriously inefficient processes imaginable and squanders resources and delays claims because of this. In other […]

“Speed Up or Step Aside”

Naming and shaming insurance companies

Web of Secrecy

One of the most disquieting things about governments is their continuing insistence on “secrecy”.  It is understandable that a government must have some secrets.  However, much of what governments classify as “secret” is nothing more than the government trying to conceal its insidious behaviour from the people. 

Insurance and earthquake damaged properties - buying and selling a write off

IAG CANTERBURY RECOVERY UPDATE June 2013

Late last year IAG committed to completing all residential claims by the end of 2015. With a record number of contracts signed last month, and 1,121 new homes as well as 681 major repairs in planning, design, consenting and construction, the company remain on target to achieve this.

Southern Response - progress report to May 2013

The Truth Has Vindicated Me!

I have just logged online from Europe and found the following story concerning EQC.  .  The EQC Truths blog broke the story about the massive delays processing OIA requests several months ago along with the tactics that EQC employs to prevent claimants from obtaining the information that rightfully belongs to them. 

EQC Moves the Goalposts Yet Again

I am at an airport and I briefly logged online to learn that EQC have quietly announced that they will fail to meet their deadline to have all houses with damage exceeding $50,000 repaired by the end of the year.

The role of insurance in the Canterbury recovery

The Bolshevism of EQC

I am currently travelling through St Petersburg Russia, one of the most fascinating cities in the world.  The Russian czar Peter the Great wanted a warm water port for Russia, so he conquered the territory comprising present day St Petersburg from Sweden, which gave him the warm water on the Baltic that he desired. 

Lawyer 'cost me my day in court'

Eastern residents fed up with insurance delays

Material Damage Claim for 195 Hereford Street Christchurch Settled

Material Damage Claim for 195 Hereford Street Christchurch Settled

EQC - Update to the Canterbury FAQs page for multi-unit buildings

EQC have updated their Canterbury FAQs page. The information that has been added is:

AA Insurance progress update

Canterbury recovery insurance report

Bid to rebuild home a nightmare

Fewer fighting insurance firms

First houselift in Canterbury 'a success'

My Debate Challenge to Gerry Brownlee and Ian Simpson

EQC Truths Will Return

Rebuild targets a 'complete failure'

Canterbury insurers are failing to meet their own post-earthquake rebuild targets, blaming "unforeseen" problems for the delays.

Mould Risk in Water Damaged Homes – Guest Post by Bron Williams (Australia)

Eighteen months ago, I had no idea how fast mould grows in a house with water damage; nor that a home can be unsafe, from very high levels of airborne mould, without any visible sign on the ceiling or walls.

Oh Thank God for Mr. Grafton (ICNZ)

Rebuild and Recovery Seminar Videos 27th and 28th April 2013

All the video from the Rebuild and Recovery Seminars. Over the weekend of 27th and 28th April 2013

Historic building insurer paid out $511m

High Court Case Between Civic Assurance and Reinsurer Over Christchurch City Council Earthquake Claims

The Christchurch earthquakes resulted in large claims under Civic’s policies to its insureds. Civic has claimed under its reinsurance contracts. Other reinsurers have paid the claims. R+V has not. Civic seeks summary judgment for some $35m against R+V. R+V applies for a stay, on the basis that the reinsurance contract contains an arbitration clause.

Ansvar working through quake claims

Insurer of churches, schools and historic buildings Ansvar has paid out $511 million of claims in 2012 and is more than three-quarters of the way through settling claims.

Securing our Future: Response to John Campbell of Campbell Live 20 May 2013 – Guest post by Herman Meijburg

Hi John, I was much impressed with what you shared with us on your last night’s program “Campbell Live” (21st May 2013). Listening to my fellow Cantabrians and what they had to say quietened me down. When you talk about …

Whatever happened to the EQC Review?

Brownlee: EQC assessments 'not an easy challenge'

People in Christchurch are reaching the end of their patience – 32 months since the September earthquake.

Dear Mr. John Key (Prime Minister of New Zealand) – Guest Post by Darla Hutt

Southern Response…. well this is interesting….

Locked out of undamaged factory for 815 days and still counting…..

Criteria for CERA’s Residential Advisory Service

Southern Response making good progress

Gerry Brownlee | Canterbury Earthquake Recovery

Democracy Won’t Work Without YOUR Participation

In a recent opinion piece in the Christchurch Press by public law specialist Mai Chen she states that “” (see ). This is so true! Her observation is directly related to something else I hold critical in the post earthquake phase of ‘recovery’ and the motivation behind why I keep writing this blog. That ‘something’ can be explained in one word –.

Residential Advisory Service going live

COMMUNITY QUESTIONS ABOUT THE REBUILD AND RECOVERY May 2013

Clink the image below or the link to read the PDF 

Over-cap and got creeping mould or weather-tightness issues?

Maori and Charter/Partnership Schools

Quake Claims Payouts May Fall Short

See below the link to a good Press article by a good friend of ours Mike Columbus of New Zealand Home Loans

Southern Response - update on Build options especially cross lease properties

Positive Moves Forward for Insurance Advocacy Service

Submission for: Andrea Newman’s Petition: Pay 100% RV to vacant landowners in the Red Zones Finance and Expenditure Select Committee 12th April 2013 – Guest Post Andrea Newman

Outline of the Red Section Owners Group: There are 89 owners of vacant land in the Red Section Owners group, organised by two spokespeople and supported by a committee of six members. Table 1: Red Section Owners Flat Land Port …

Southern Response - progress report to April 2013

Advocacy Service Desperately Needed

Southern Response - update to web page “Who will I work with on my claim?”

Seeking independant advice

Knowledge is power – According to Sir Francis Bacon. The more knowledge you possess the more you can do, which in turn leads to having more power.

Natural Disasters Occur in a Political Space

Land claims information from EQC

'Pedantic' insurance roadblock riles

Govt quake advice lacks 'teeth' of rival