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Western Pacific Insurance policy holders get pay out

Western Pacific Insurance policy holders get pay out

Tuesday, 21 February 2017 8:27 p.m. by PRNews

Western Pacific Insurance policy holders get pay out

22 February 2017: Christchurch Earthquake Protest No. 2

22 February 2017: Christchurch Earthquake Protest No. 2

Tuesday, 21 February 2017 8:21 p.m. by EmpoweredChCh Popular

Customer newsletter February 2017

Customer newsletter February 2017

Monday, 20 February 2017 11:54 p.m. by SouthernResponse

Click to read our latest customer newsletter.

  Insurers settle $2.7 billion Canterbury claims in 2016

Insurers settle $2.7 billion Canterbury claims in 2016

Wednesday, 8 February 2017 3:14 p.m. by InsuranceCouncilNZ Featured Popular

Insurers settle $2.7 billion Canterbury claims in 2016

Southern Response appeals class action decision

Southern Response appeals class action decision

Monday, 30 January 2017 1:51 a.m. by SouthernResponse

Southern Response has today filed an appeal of the recent decision by the High Court to allow a proposed class action to proceed.

Customer newsletter January 2017

Customer newsletter January 2017

Friday, 27 January 2017 2:44 a.m. by SouthernResponse

to view our latest customer e-newsletter.

Southern Response withholds Council refunds

Southern Response withholds Council refunds

Monday, 16 January 2017 10:53 a.m. by stalbanscommunity

The Labour Candidate for Christchurch Central, Dr Duncan Webb has discovered that Southern Response owes homeowners thousands in wrongly withheld refunds. 

Consent refunds

Consent refunds

Friday, 13 January 2017 1:55 a.m. by SouthernResponse

You may have heard some comments in the media recently about refunds due when a building consent lapses.

Class action announcement, December 2016

Class action announcement, December 2016

Friday, 16 December 2016 5:55 a.m. by SouthernResponse

You may see some media coverage over the next few days regarding the class action and the High Court decision released today. 

Class action announcement

Class action announcement

Friday, 16 December 2016 5:55 a.m. by SouthernResponse

You may see some media coverage over the next few days regarding the class action and the High Court decision released today.  Please see our statement below.

Holiday hours December 2016

Holiday hours December 2016

Thursday, 15 December 2016 3:32 a.m. by SouthernResponse

Below, you'll find the contact details for Southern Response over the upcoming holiday period.

December 2016 Customer Update

December 2016 Customer Update

Thursday, 15 December 2016 3:27 a.m. by SouthernResponse

Please to view our latest e-newsletter.

IAG welcomes streamlined earthquake claims

IAG welcomes streamlined earthquake claims

Tuesday, 13 December 2016 5:02 p.m. by IAGinsurance

Availability of new insurance for house purchases post 14 November earthquake

Availability of new insurance for house purchases post 14 November earthquake

Wednesday, 16 November 2016 4:02 p.m. by InsuranceCouncilNZ Featured Popular

The Insurance Council of New Zealand advised today that insures are working hard to minimise any disruption to the availability of insurance for people putting offers in on houses.

November e-newsletter

November e-newsletter

Wednesday, 16 November 2016 1:04 a.m. by SouthernResponse

Please to read our latest customer e-newsletter.

Insurers settle $19 billion Canterbury claims

Insurers settle $19 billion Canterbury claims

Wednesday, 2 November 2016 3:50 p.m. by InsuranceCouncilNZ Featured Popular

The Insurance Council of New Zealand announced today that private insurers have paid out nearly $19 billion to settle commercial and residential claims since the Canterbury earthquakes in 2010 and 2011, of which nearly $9 billion was for domestic claims.

Southern Response Announces Construction Deadline

Southern Response Announces Construction Deadline

Friday, 14 October 2016 4:59 p.m. by SouthernResponse Popular

Southern Response Announces Construction Deadline for Final Stages

New video - Lyttelton

New video - Lyttelton

Friday, 7 October 2016 12:22 a.m. by SouthernResponse

This video documents the settlement process so far for some of our Lyttelton-based customers, as the community recovers from the earthquakes.

Announcement - Construction Programme

Announcement - Construction Programme

Thursday, 6 October 2016 10:06 p.m. by SouthernResponse

Today we are announcing that we are setting a deadline of 30 June 2017 to enter our building programme, with signed build contracts, if you would like our team to manage your repair or rebuild for you.

Garry Moore: The battle with EQC still rages

Garry Moore: The battle with EQC still rages

Thursday, 29 September 2016 3:53 p.m. by MediaHerald

People in the North Island, quite sincerely, often ask me how we are getting on now that the earthquakes have stopped.

2016 Annual Public Meeting

2016 Annual Public Meeting

Monday, 26 September 2016 12:19 a.m. by SouthernResponse

The Southern Response Annual Public Meeting is coming up next month. Please see below for the details:

Collusion between Christchurch City Council, the EQC and insurers?

Collusion between Christchurch City Council, the EQC and insurers?

Thursday, 22 September 2016 5:21 p.m. by EmpoweredChCh Popular

Empowered Christchurch recently wrote to the Office of the Ombudsman, calling for an investigation into the practices of the Christchurch City Council since the earthquakes. An excerpt from the letter is included below.

Christchurch City council talking to town hall insurers - again

Christchurch City council talking to town hall insurers - again

Monday, 19 September 2016 12:02 p.m. by MediaHerald

The city council is busy negotiating with an insurer again - this time over the town hall.A $20 million renovation project, including upgrade of bars and the James Hay Theatre, was underway when the earthquakes struck.

Silver Award for The Southern Response Archaelogical Risk Management project

Silver Award for The Southern Response Archaelogical Risk Management project

Friday, 9 September 2016 12:50 a.m. by SouthernResponse Popular

Christchurch innovation has come out on top as rebuild projects took home half the awards at a prestigious national engineering competition.

My series of blogs on the Insurance Aftershock in Christchurch have come to an end – for now.

My series of blogs on the Insurance Aftershock in Christchurch have come to an end – for now.

Thursday, 8 September 2016 7:31 a.m. by ChristchurchFiasco

As I leave Christchurch I notice that everyday a steady stream of people are joining the face book page Christchurch Earthquake Dodgy Repairs. It saddens me to know that problems from undervalued settlements and ‘shoddy repairs’ are going to be a reality for many Christchurch families for the years to come.

September newsletter

September newsletter

Tuesday, 6 September 2016 4:09 a.m. by SouthernResponse

To view our latest customer newsletter, please .

MEDIA STATEMENT: Substandard Steel Mesh - ICNZ reassures homeowners

MEDIA STATEMENT: Substandard Steel Mesh - ICNZ reassures homeowners

Thursday, 1 September 2016 6:20 p.m. by InsuranceCouncilNZ Featured Popular

The following can be attributed to Tim Grafton, Insurance Council Chief Executive:

Potential Class Action litigation against manufacturers of 500E Steel Mesh

Potential Class Action litigation against manufacturers of 500E Steel Mesh

Wednesday, 31 August 2016 5:37 p.m. by Swiggs Popular

Adina Thorn Lawyers, with the assistance of , is proposing to launch Class Action litigation against the manufacturers of 500E Steel Mesh on behalf of owners who register to participate.  Please find attached a Media Release for immediate release.  We expect there will be significant public interest in the Action as the owners of (since 2012) are invited to register. 

IAG’s Limitation Announcement “Unreasonable”

IAG’s Limitation Announcement “Unreasonable”

Wednesday, 31 August 2016 10:51 a.m. by Swiggs Popular

Rebuild Christchurch founder Deon Swiggs, is disappointed by IAG’s statement today that any court action related to commercial and body corporate Sept 4 2010 earthquake claims, must be filed in the next three days.

STAKEHOLDER UPDATE: IAG SETTLEMENT PROGRAMME 95% COMPLETE PROGRESS UPDATE

STAKEHOLDER UPDATE: IAG SETTLEMENT PROGRAMME 95% COMPLETE PROGRESS UPDATE

Tuesday, 30 August 2016 3:34 p.m. by IAGinsurance Featured Popular

We continue to focus on the settlement of outstanding earthquake claims. As at today:

Emails reveal ‘useless’ booklet could have meant higher settlements

Emails reveal ‘useless’ booklet could have meant higher settlements

Thursday, 25 August 2016 11:51 a.m. by MeganWoods Popular

Documents released to Labour under the OIA show the Government’s scrapped insurance advice booklet could have led to higher settlements for Southern Response customers, says Labour’s Canterbury spokesperson Megan Woods.

Cash Settlement Booklet

Cash Settlement Booklet

Monday, 22 August 2016 4:53 p.m. by Swiggs Featured Popular

The press today reported for Canterbury homeowners. This is totally unacceptable. As a trustee of the Canterbury Insurance Assistance Service we could see two years ago that cash settlement and more importantly what homeowners needed to know after they got the cash was going to be vitally important. 

Reassurance around the limitation period

Reassurance around the limitation period

Thursday, 18 August 2016 2:41 a.m. by SouthernResponse Popular

 

EQ Fix

EQ Fix

Tuesday, 16 August 2016 1:39 p.m. by MtPleasantCC Popular

A super quick update, and some useful links relating to last nights launch.

Canterbury IAG employee calls quake claimants stingy, insurer says comment was inappropriate

Canterbury IAG employee calls quake claimants 'stingy', insurer says comment was inappropriate

Tuesday, 16 August 2016 1:19 p.m. by MediaThePress Popular

An IAG staffer made inappropriate public comments and should have been more transparent when taking aim at a claimant, her employer says.

Insurers settle $18 billion Canterbury claims

Insurers settle $18 billion Canterbury claims

Wednesday, 10 August 2016 1:13 p.m. by InsuranceCouncilNZ Popular

The Insurance Council of New Zealand announced today that private insurers have paid out over $18 billion to settle commercial and residential claims since the Canterbury earthquakes in 2010 and 2011, of which over $8.6 billion was for domestic claims.

Christchurch City Council to negotiate improved insurance cover for pipes

Christchurch City Council to negotiate improved insurance cover for pipes

Wednesday, 6 July 2016 4:29 p.m. by MediaThePress Popular

Christchurch City Council is attempting to negotiate more insurance cover for its $6.3 billion worth of underground assets after just 1.6 per cent of those assets are insured.

June e-newsletter

June e-newsletter

Tuesday, 28 June 2016 3:57 a.m. by SouthernResponse Popular

Click to read our latest customer e-newsletter, published on 28 June 2016.

Residential Rebuild Slows As Insurers Continue To Delay

Residential Rebuild Slows As Insurers Continue To Delay

Tuesday, 24 May 2016 4:46 p.m. by Claimants4Claimants Featured Popular

Residential Rebuild Slows As Insurers Continue To Delay Settlements

Appeal to Attorney-General to extend limitation period

Appeal to Attorney-General to extend limitation period

Tuesday, 24 May 2016 4:43 p.m. by EmpoweredChCh Popular

Law academic and community groups appeal for Government action

The Story of a small street

The Story of a small street

Thursday, 12 May 2016 5:44 p.m. by Swiggs Recommended Popular

The Story of a small street
John Patterson

Southern Response appoints new Chief Executive

Southern Response appoints new Chief Executive

Tuesday, 3 May 2016 3:06 a.m. by SouthernResponse Popular

Southern Response, the government-owned company settling Canterbury earthquake insurance claims, has confirmed today that it has appointed Peter Jensen as Chief Executive for the final stages of its claim settlement programme.

EQC Action Group wins Landmark Settlement – News Release

EQC Action Group wins Landmark Settlement – News Release

Saturday, 30 April 2016 6:39 p.m. by ChristchurchFiasco Popular

A group of 98 Canterbury homeowners has won a landmark settlement with the Earthquake Commission (EQC) following a bid for a declaratory judgement in the High Court. A Joint Statement, released today by the EQC and the EQC Action Group …

Another side to the Government Hype…..

Another side to the Government Hype…..

Tuesday, 12 April 2016 12:34 p.m. by ChristchurchFiasco Popular

While we sit and listen to the official Government hype by Minister of Earthquake Recovery (Gerry Brownlee) and the Prime Minister (John Key), spouting about the wonderful job the Earthquake Minister has done in Christchurch. Those of us who live …

Quality assurance and support

Quality assurance and support

Friday, 8 April 2016 2:18 a.m. by SouthernResponse Popular

To read today's e-newsletter release regarding quality assurance in our build programme, please .

Never mind the EQC ‘scorecard’ – Time to demand an Audit.  Guest Post by Sleazkey

Never mind the EQC ‘scorecard’ – Time to demand an Audit. Guest Post by Sleazkey

Thursday, 7 April 2016 8:33 a.m. by ChristchurchFiasco Popular

We are now in the sixth year post-earthquakes.  We are told that EQC have reduced their staff significantly, which must mean that there is no longer the pressure of work that there was. (See http://www.stuff.co.nz/the-press/business/the-rebuild/67998762/Contractor-numbers-cut-as-EQC-home-repair-programme-downsizes).  However, some investigation reveals that …

Nine years is a hell of a long time to wait….. Guest post by Herman Meijburg

Nine years is a hell of a long time to wait….. Guest post by Herman Meijburg

Sunday, 3 April 2016 5:53 p.m. by ChristchurchFiasco Popular

In my last blog (See https://thechristchurchfiasco.wordpress.com/2016/01/24/recovery-fatigue-guest-blog-by-herman-meijburg/)  I wrote about the fact that after years of struggling with their insurers some Cantabrians give up and accept a settlement despite the fact that it leaves them ‘out of pocket’. Their reasons are perfectly …

Reassuring customers concerning the limitation period

Reassuring customers concerning the limitation period

Wednesday, 30 March 2016 2:25 a.m. by SouthernResponse Popular

Southern Response announced today that it will not rely on a limitation defence for claims arising out of the Canterbury earthquakes for any proceedings filed in Court before 4 September 2018 – that is, eight years after the first Canterbury earthquake.

THE MBIE GUIDELINES – THE INSURANCE INDUSTRY’S NEW CLOTHES – Guest post and perspective article by Kalev Crossland

THE MBIE GUIDELINES – THE INSURANCE INDUSTRY’S NEW CLOTHES – Guest post and perspective article by Kalev Crossland

Sunday, 27 March 2016 6:48 p.m. by ChristchurchFiasco Popular

In 2010, soon after the start of Canterbury’s earthquake sequence, the Department ofBuilding and Housing published guidance on the repair and reconstruction of earthquake-damaged houses. These guidelines, now under the Ministry of Business, Innovation and Enterprise (MBIE), were a poorly …

Treasury describes EQC claimants as “weary and distrustful”

Treasury describes EQC claimants as “weary and distrustful”

Thursday, 24 March 2016 11:08 a.m. by MeganWoods Popular

Release: New Zealand Labour Party

Getting the most out of your earthquake claim

Getting the most out of your earthquake claim

Tuesday, 15 March 2016 6:14 p.m. by WhatsMyOffer

5 years on, you deserve to get the most out of your earthquake insurance claim, but what is the best way to achieve your financial goals? – We explore three options, in no particular order.

Seismics in the City

Seismics in the City

Tuesday, 15 March 2016 4:27 p.m. by ChristchurchFiasco Popular

Afternoon-only tickets to Seismics and the City 2016 A limited number of afternoon-only tickets are available for those who can’t attend the full day’s event but want to participate in the afternoon programme, including the plenary open forum* and post-event …

All Invited to Join Premature Cash Settlement Support Group- guest post by Ali Mander

All Invited to Join Premature Cash Settlement Support Group- guest post by Ali Mander

Thursday, 3 March 2016 4:39 p.m. by ChristchurchFiasco Popular

Along with ongoing earthquakes, shoddy repairs and everything else- here is another issue that is surfacing. Please if you are in this position yourself, do join up and support each other through the process. This is another cash settlement beware …

Seismics in the City 2016

Seismics in the City 2016

Wednesday, 2 March 2016 12:41 p.m. by ChristchurchFiasco Popular

“Tomorrow belongs to those who can see it coming.” David Bowie 

Empowered Christchurch Calls For Continued Lobbying

Empowered Christchurch Calls For Continued Lobbying

Monday, 29 February 2016 12:11 p.m. by EmpoweredChCh Featured Popular

Following the success of the protest rally to mark the fifth anniversary of the 22 February 2011 earthquake, we have encouraged claimants to use the Empowered Christchurch website to push and lobby for the demands made at the rally. Numbers and input on the site are steadily rising.

Memorials write political history our protests don’t

Memorials write political history our protests don’t

Saturday, 27 February 2016 3:33 p.m. by ChristchurchFiasco Popular

Memorials acquire their landscape definition from sentiment, utility and social purpose. Yes, we sadly lost 185 people during the February 22nd 2011 earthquake and they should be remembered. It is my sincere trust that they are now in a better …

High Court rules no representative action against Southern Response

High Court rules no representative action against Southern Response

Thursday, 25 February 2016 10:18 a.m. by PRNews Popular

By Edwin Mitson 

In the bank - earthquake insurance pay-out good news for ratepayers

In the bank - earthquake insurance pay-out good news for ratepayers

Thursday, 25 February 2016 9:51 a.m. by GovtCCC Popular

Christchurch City Council has received full and final net payment of $603 million from its insurers for damage resulting from the 2010/2011 Canterbury earthquakes.

Representative (class) action update

Representative (class) action update

Wednesday, 24 February 2016 9:39 p.m. by SouthernResponse Popular

There has been coverage today that a decision has now been made not to allow the proposed class action to proceed as the group had intended.

Insurance Council Changes Wording After Being Caught Out

Insurance Council Changes Wording After Being Caught Out

Tuesday, 23 February 2016 10:39 a.m. by PRNews Popular

Press Release: Cameron Preston