Tuesday, 20 August 2013 7:57 p.m.
South of Seddon in Christchurch, people have been struggling to repair their houses for over two years.
But a phrase heard over and over is that "there are others in a worse situation than me".
That's part of the reason Pamela Walker didn't push her dealings with EQC.
When the line was busy or she was put on hold, she just assumed there were more pressing claims than hers. ...