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Essential contacts
Canterbury Earthquake Temporary Accommodation Service (CETAS) : 0800 6732 27
For offers and assistance of accomodation
Christchurch City Council customer services: 03 941 8999
For help with essential council services such as water supply or sewage disposal.
Earthquake Commission (EQC): 0800 DAMAGE (0800 326 243)
For information on EQC's insurance cover, cleaning up and making a claim.
Earthquake Government Helpline: 0800 779 997
Healthline (24 hours): 0800 611 116
Red Cross Person Enquiry Line
0800 733 276 or 0800 RED CROSS. For enquiries outside New Zealand:+ 64 7 850 2199
Housing assistance or offers of accommodation.
Inland Revenue Disaster Response Line: 0800 473 566
For information about tax matters, Working for Families Tax Credits, Child Support, KiwiSaver and Student Loans
Federated Farmers helpline: 0800 FARMING (0800 327 646)
For information, advice and contacts for Canterbury farmers (weekdays 8.30am - 5pm).
Business helpline: 0800 42 49 46
Information for business owners.
Christchurch International Airport: 0800 568 369
Including information about travel, tourism and accommodation.
The latest updates about the earthquake
Canterbury Earthquakes Royal Commission
The inquiry will report on the causes of building failure
canterburyearthquake.org.nz
Local civil defence information for the Canterbury region
Ministry of Civil Defence and Emergency Management
National civil defence website
New Zealand Police
Police, other emergency services and specialist teams are in the area and support is on its way from other areas of New Zealand.
Accident Compensation Corporation
Information about applications for support if you were injured in the earthquake
Christchurch City Council
Stronger Christchurch - rebuilding the Garden City together
Waimakariri District Council
Civil defence and welfare information
Selwyn District Council
Civil defence and welfare information
Announcements by the New Zealand government (on beehive.govt.nz)
Including Ministerial media statements and quake recovery briefings
EarthquakeFIX web portal
Provides people affected by the quake access to professional, competent and fair trade service providers to assist in remedying damage caused to property
Information for business owners
You can also call the BIZ Information line on 0800 42 49 46
Advice for employers and employees
For health and safety and employment relations advice
Inland Revenue
Updates about tax matters, Working for Families Tax Credits, Child Support, KiwiSaver and Student Loans.
Department of Corrections
For staff - Corrections has set up an 0800 line to provide practical staff support and advice. It is also available to staff throughout the country who may have family or friends caught up in the quake. The number is 0800 QUAKEINFO (0800 782 534). It will be staffed around the clock until further notice.
For offenders in the community - Corrections has begun making text and phone contact with all offenders in the Christchurch Area to confirm their safety and whereabouts. Offenders we have not reached yet are urged to phone 0800 222 337. This line will also be answered around the clock until further notice.
Ministry of Justice
Updates relating to court matters, fines and other justice-related services in Canterbury. 24-hour freephone: 0800 324 627
Recovery: the future
Reconstruction, central and local government support.
Looking for an overview of the Canterbury labour market and the support on offer? Click here to find out more.
Archives New Zealand advice for records managers, archivists, librarians and the recovery of family collections
(Parliamentary Counsel Office website)
Your health
This page contains information provided by Canterbury District Health Board.
Provides information updates, contacts for telephone services and links to health advice.
Includes advice on food and water safety, disposing of sewage, and personal health.
Important food safety advice for retail food businesses, food products, food manufacturers and consumers.
Follow these guidelines from GetThru.govt.nz to make sure you and your family have enough clean water after a disaster.
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ACC information - If you have been injured in the Canterbury Earthquake, find out how ACC can help
Your property
Residential and commercial property assessment, insurance, debris cleanup, information for employers and employees etc
Given so many tradespeople are busy, being able to list a job and only hear from tradespeople who are available to work can save people a lot of time.
Connects tradespeople and others offering services, with those rebuilding their lives in Christchurch
Insurance cover, cleaning up and making a claim.
There are a range of health and safety and employment relations issues that employers and employees may need to consider.
Demolition cannot be undertaken without the written approval of the Council.
Find information on building evaluations, demolition and the right processes to follow.
See the latest business information and advice on their homepage
Tenants and landlords affected by the Canterbury earthquake are being encouraged to work together in situations where rental properties have been damaged and may be uninhabitable.
If you live in a Housing New Zealand house in Christchurch and have urgent health and safety issues resulting from damage to your house, please call us immediately on free phone 0800 801 601.
Archives New Zealand advice for records managers, archivists, librarians and the recovery of family collections
Building Safety Evaluation Guidelines is a document produced by the New Zealand Society of Earthquake Engineering. It provides guidance for Territorial Authority Building Control Managers to prepare for, implement and manage building structural safety evaluation activities after major earthquakes or other disaster events, and for engineers and others assisting with the process in the field.
Advice and information for historic home/building owners
Important food safety advice for retail food businesses, food products, food manufacturers and consumers.
The 2CU website is available to help people find your business.
Your business
Information for businesses affected by the earthquake
Earthquake Employment Support Package
Apply online for the Earthquake Employment Support Package which provides support to employers and employees in Canterbury affected by the 22 February 2011 aftershock.
Advice for employers and employees
For health and safety and employment relations advice http://www.dol.govt.nz/quake/
General assistance
This website provides practical advice and information for business recovery following the Canterbury earthquake.
There are a range of health and safety and employment relations issues that employers and employees may be considering as a result of the Canterbury earthquake.
Services available to property owners and of damage estimates resulting from the Canterbury earthquake of 4 September.
Get information and access to professional service providers in the Canterbury region.
Christchurch
The Christchurch City Council and other agencies are working with city businesses to help get Christchurch back business as usual.
Selwyn
Information, advice and support for local residents and businesses.
Waimakariri
Information on support available to North Canterbury businesses following the Darfield earthquake.
Information, advice and support for local residents and businesses.
Financial information
Earthquake Employment Support Package
Apply online for the Earthquake Employment Support Package which provides support to employers and employees in Canterbury affected by the 22 February 2011 aftershock.
Childcare and OSCAR subsidyChildcare and OSCAR subsidy information for parents and providers affected by the Canterbury earthquake.
Work and Income's Canterbury earthquake support page
Includes links to information about financial assistance you and your family may qualify for and information about the earthquake income support subsidy.
Ministry of Social Development Canterbury earthquake support page
Includes links to information about welfare centres, and the status of the Ministry's offices in Christchurch.
EQC (Earthquake Commission)
Insurance cover, cleaning up and making a claim.
Inland Revenue
Updates about tax matters, Working for Families Tax Credits, Child Support, KiwiSaver and Student Loans.
ACC informationIf you have been injured in the Canterbury Earthquake, find out how ACC can help
Commerce Commission - your rights
New Zealand law enables a person who has a debt the right in certain circumstances to ask for a variation in their consumer credit contract on the grounds of hardship.
Scam warning from the Ministry of Consumer Affairs
Scamwatch and NetSafe have received reports of scammers using the Christchurch earthquake as an opportunity to prey on the goodwill of people donating money to help in the recovery effort. Go to consumeraffairs.govt.nz for more information and an example scam email targeting earthquake donations.
Essential services
Latest information about water and sewage systems, emergency water supplies, electricity, gas, telecommunications.
Electricity
Transportation
Telecommunications
Closures
Road and bridge status, schools, workplaces, public buildings, transportation services.
Canterbury State Highways
Updates from the NZ Transport Agency.
Latest local road closure updates
Updates from Christchurch City Council.
School status
Latest information from the Ministry of Education.
Department of Conservation earthquake updates
Find out which Department of Conservation (DOC) offices and visitor facilities (tracks, huts, reserves) are closed due to the 22 February 2011 earthquake and learn how DOC is responding to the emergency.
Ministry of Justice
Canterbury court services. There is a 24-hour freephone number for anyone with questions or concerns relating to court matters, fines or any other justice-related service - 0800 324 627.
Wellbeing support services
Emergency accommodation, counselling services, income support, advice for tourists, health safety and employment relations.
The Ministry of Social Development's Work and Income Service is coordinating the helpline which will provide people affected by the earthquake with a single point of contact for information on government services.
Factsheets to help you, your family and community to:
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understand common emotional reactions to the earthquake
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learn positive ways of coping
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identify when to get extra help that will enable you to cope better.
There are also factsheets for emergency response workers, health staff and volunteers
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Recovery Assistance Centres
Recovery Assistance Centres are one-stop-shops where people can access welfare information and services. They bring together central, local government and non government organisations. Opening hours: Weekends: 9.00am to 4.00pm Week days: 8.30am to 5.00pm.http://www.msd.govt.nz/emergency/recovery-assistance-centres.html
The Ministry of Social Development's main web page for helping those affected by the earthquake. It includes where to go if you need urgent emergency assistance.
Includes links to information about financial assistance you and your family may qualify for and information about the earthquake income support subsidy.
Includes links to information about welfare centres, and the status of the Ministry's offices in Christchurch.
If you are a property owner interested in offering accommodation, or a Canterbury resident needing temporary accommodation please go towww.housinghelp.govt.nz or call 0800 HELP 00 (435 700).
Information designed to get your business back up and running
Traumatic incident information and advice for schools following the Canterbury earthquake, share these tips with parents, wh?nau and your school community.
Support fact sheets developed by Massey University are available for download in either PDF or MS Word format.
newzealand.com is providing regular updates for tourists and visitors.
About the earthquake
Scientific information about the quake, aftershocks, image resources and related links.
GeoNet - Canterbury earthquake
Te Ara Encyclopedia of New Zealand
Wikipedia
Other
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