Southern Response have told me that they will not repair my home but will cash settle. I have no say under the policy.
I will not accept any payment as full and final as the true cost to repair my home will only be known once the job is complete.
If I accept their "estimate" of repairs but it turns out to be not enough I am left with the balance to pay myself meaning they have not met the full cost to repair which they are obligated to do under the policy.
I would like to hear from others that they are unilaterally telling they will cash settle.
Please email me brentsmith at xtra.co.nz